Free Shipping within Germany from 19 Euro order value. Flat Rate Shipping for 5 Euro
Note: We reserve the right to change the shipping costs, if the delivery with automatically calculated shipping costs cannot be deliver. In this case we will recalculate the actual shipping costs & inform you before delivery.
If you ordered products are not heavy and can be shipped cheaper and you find the automatically calculated shipping costs too high, then contact us please. We will then adjust the shipping costs.
We do not ship any package on Saturday.
Pickup are done from Monday to Friday. All orders from Thursday evening or Friday will be picked up on Monday morning.
You did not receive any confirmation mail from indianstore?
Please always check your spam box in case of the emails lands in the SPAM folder.
It usually takes 1-5 business work days for the parcel to reach its destination from the date of shipment within Germany. On Sundays and Public holidays, no shipping and no delivery.
Note: From our end, we are very careful to ship the items on time, but sometimes, there are occasional delays in transit.
Damage / Delays / Accidents
In case of delay, you can track the order yourself using the tracking information which is provided by the courier provider service. If you need further support or assistance contact us.
If the parcel does not gets delivered due to non-availability of the customer or wrong address submitted by the customer and the parcel is returned to indianstore, extra shipping charges would be applicable for the second delivery attempt.
If the customer cancels the order or does not want second delivery attempt and ask for a refund, the shipping charges are still applicable as the delivery attempt was made, charges will be deducted from the refund amount in any case.
If the name or address not found and the package is undelivered, if that package does not go to pickup station and returned to indianstore shipping charges are applicable on second delivery.